A planned schedule change is a commercial decision by Air New Zealand to alter the published schedule, which effects the departure/arrival time and/or the day of travel.
A planned schedule change can include the cancellation of an Air New Zealand service.
Conditions of carriage on Air New Zealand tickets (086)
9.1 Schedules
We undertake to use our best efforts to carry you and your Baggage with reasonable dispatch and to adhere to published schedules in effect on the date of travel. However, to do so, we may need to use a substitute aircraft, and/or the services of another Carrier or ground transportation operator ("Alternative Carrier"). We may also be obliged to change the time of flights, often for reasons beyond our control, and consequently, times shown in timetables cannot be guaranteed and thus form no part of your contract of carriage with us.
For full details please read Conditions of Carriage, Article 9: Schedules and Cancellation of Flights
