A name correction fee of NZD50.00 per ET applies for ticketed PNR'S.
- Change the infant name field to the correct name
- Reinstate all infant related OSI/SSR's, including date of birth
- Request an authorisation from Sales Support to refund the original ET
- Name select to issue the infant ET, pricing at the applicable infant airfare on the day of issue
We require documentation to verify the name correction, e.g. Passport, or similar proof so that we can determine that it is the same infant travelling.
Name corrections are not permitted on Infant Interline E-tickets and Code Share flights for GDS and WEB bookings. These need to be refunded and rebooked at best available airfare.
