Domestic New Zealand flights

Fare Type
Standard Baggage allowance Gold / Elite & Koru
baggage allowance
Seat
No checked bag
No checked bag
Seat+Bag 1 piece (maximum 23kg) 2 pieces (maximum 23kg each)
Flexi Time / Smart Saver 1 piece (maximum 23kg) 2 pieces (maximum 23kg each)
Flexi Plus 2 pieces (maximum 23kg each) 3 pieces (maximum 23kg each)


For more information see Domestic Fares.

  • Any piece of baggage that weighs over 23kg but less than 32kg that can not be repacked and/or exceeds the total linear dimensions (length+width+height) of 158cm (62") will be subject to an overweight/oversize charge.
  • Any item over 32kgs (70lbs) will not be accepted as checked baggage and will require repacking.
  • In addition to other allowances, an infant and/or child is permitted to carry a stroller and/or car seat free of charge, regardless of fare type, including when their fare does not include a checked baggage allowance. Strollers and car seats need to be suitably packed with all straps stowed away (ideally in a travel bag) in order to be carried. Plastic bags may be available for purchase at the airport if required.
  • Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
  • A single sporting item that is required to be packed as more than one piece to enable that item to be carried counts as one piece. For example, skis, poles and boots packed separately are considered one piece.
  • Items of checked baggage must be presented to the airport individually. Items that are strapped, taped or shrink wrapped together will not be accepted.
  • If travellers are on a domestic flight as part of the same international ticket, the international checked baggage allowance applies.
  • Pets are not accepted on Air New Zealand aircraft in the cabin. For more information on the carriage of pets please refer to travelling with pets.

Australia, Pacific Islands* and Bali Flights

These allowances apply to Air New Zealand and Virgin Australia operated flights booked through Air New Zealand (NZ7000-7999 flight numbers). Air New Zealand flights booked through Virgin Australia (VA8000-8999 flight numbers) are entitled to Virgin Australia’s baggage allowance.

For flights operated by other airlines (including codeshare flights with an Air New Zealand flight number), you will need to check your baggage allowance with the other airline.

Fare Type Standard baggage allowance Gold / Elite & Koru
baggage allowance**
Seat No checked bag
No checked bag
Seat+Bag 1 piece, max weight 23kg (50lbs) 2 pieces, max weight 23kg (50lbs) each
The Works 1 piece, max weight 23kg (50lbs) 2 pieces, max weight 23kg (50lbs) each
Works Deluxe 2 pieces, max weight 23kg (50lbs) each 3 pieces, max weight 23kg (50lbs) each
Premium Economy
2 pieces, max weight 23kg (50lbs) each 3 pieces, max weight 23kg (50lbs) each
Business
3 pieces, max weight 23kg (50lbs) each 3 pieces, max weight 23kg (50lbs) each

* Pacific Islands include: Honolulu, Bali, Cook Islands, Fiji, New Caledonia, Niue, Norfolk Island, Samoa, Tahiti, Tonga and Vanuatu.
** The additional piece for Gold/Elite & Koru members is only available on Air New Zealand operated and ticketed flights and NZ7000 flights operated by Virgin Australia. It is not available on VA8000 flights that are operated by Air New Zealand or on VA ticketed Tasman and Pacific Island flights operated by Virgin Australia.

For more information on the four Economy options above see Tasman and Pacific Economy Service.

  • In addition to any other allowances, an infant and or child is permitted to carry a stroller and or car seat free of charge, regardless of fare type including when their fare does not include a checked baggage allowance. Strollers and car seats need to be suitably packed with all straps stowed away (ideally in a travel bag) in order to be carried. Plastic bags may be available for purchase at the airport if required.
  • Any piece of baggage that weighs over 23kg but less than 32kg and/or exceeds the total linear dimensions (length+width+height) of 158cm (62") will be subject to an overweight/oversize charge.
  • Any item over 32kgs (70lbs) will not be accepted as checked baggage and will require repacking.
  • Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
  • A single sporting item that is required to be packed as more than one piece to enable that item to be carried counts as one piece. For example, skis, poles and boots packed separately are considered one piece.
  • Items of checked baggage must be presented to the airport individually. Items that are strapped, taped or shrink wrapped together will not be accepted.
  • Pets are not accepted on Air New Zealand aircraft in the cabin. For more information on the carriage of pets please refer to travelling with pets.

Long haul international travel

Travel to/from the US, i.e.

For travel originating in the US to any destination, or for travel where the final destination on your ticket is a US city e.g. Auckland to Los Angeles via Rarotonga (applies to both one way or return journeys). This does not include travel to/via the US en route to another country e.g. London to Auckland via Los Angeles even if stopping in Los Angeles. 

United States legislation requires that all passengers whose travel starts in the US or who are travelling to the US as their final destination, will have the same carrier’s baggage allowances and charges applied for the entire ticketed journey. The legislation also requires that the first carrier on the ticketed journey as determined by the flight number (i.e. the marketing or code carrier which may be different from the operating carrier) determines the baggage allowance and charges to be applied. This means that even though you may have an Air New Zealand ticket with at least one Air New Zealand flight, the baggage allowances and charges that apply could be those of another carrier.

When the first flight on your ticket has an Air New Zealand flight number (i.e. NZxxx) then in most instances the Air New Zealand baggage allowances will apply to your entire journey. The exception to this is where the longest (i.e. most significant) flight in the first checked portion of your journey does not have an Air New Zealand flight number. In this instance the baggage allowances and charges of the carrier ticketed on the longest sector will apply to your entire journey.

If a carrier other than Air New Zealand is the first flight on your ticket then that carrier determines the baggage allowances and charges that apply for the entire ticketed journey. That carrier may choose to apply their own baggage allowances and charges or apply those of the “Most Significant Carrier” (MSC).

If you travel in both directions in the same class of travel the same allowance and charges will apply in both directions. If you travel in a different class or fare product in each direction (e.g. Business Premier one way and Economy the other or Seat and Seat+Bag), the same carrier’s allowance and charges will still apply, but the allowances may differ as they will be based on the applicable fare types and classes of travel purchased.

If your travel comprises more than one ticket, the baggage rules apply to each of those tickets separately, in which case it is very possible that you could have different allowances and excess charges etc for each of those separately ticketed journeys.

Please refer to your electronic ticket which shows your checked baggage allowance and which carrier’s allowances and charges apply. If Air New Zealand baggage allowances apply, please refer to Air New Zealand long haul allowances.

For long haul international travel includes travel to the US en route to another country and your tickets has a US city shown on the tickets ie. Auckland to London with a stop over in Los Angeles (Los Angeles is shown as a ticketed point) or Auckland to Toronto Canada via San Francisco or other US city.

Baggage allowances and charges may differ between different carriers and throughout your journey depending on if travel is entirely on Air New Zealand flights or a combination of carriers.

When travel is entirely on Air New Zealand ticketed and operated flights, Air New Zealand baggage allowances and charges will apply and any additional charges will be based on your checked in journey on the day of travel.

When travel includes both Air New Zealand and other airlines including Air New Zealand flights operated by a partner airline (codeshare flight) and there is at least one US city shown on your ticket and you are checking in with Air New Zealand for an Air New Zealand operated flight, the baggage allowances and charges applied will be those of the carrier operating the longest sector in the checked in journey; this is known as the "Most Significant Carrier" (MSC).

When checking in with another carrier (including Air New Zealand codeshare flights) the allowances and charges applied by that carrier will apply and they may not be based on the MSC. Where different allowances and or additional charges are applied by the carrier checking you in Air New Zealand have no control over nor are they liable for such charges.

For all other long haul international travel where there is no US ticketed point on your ticket e.g. Auckland to London (on NZ 2 which transits Los Angeles but Los Angeles is not a ticketed point on your ticket) or Christchurch to Sydney then connecting to another carrier.  

Baggage allowances and any additional charges may differ between carriers and will be based on your checked in journey on the day of travel.

When checking in with Air New Zealand for an Air New Zealand flight including when connecting to another carrier, Air New Zealand baggage allowances and excess charges will be applied. Please retain your baggage receipt to show to your connecting airline as evidence of excess already paid as they may apply additional baggage charges. Where additional charges are applied Air New Zealand is not liable for such charges.

When checking in with another carrier including Air New Zealand flights operated by a partner airline (codeshare flight) the other carriers allowances and charges will apply and Air New Zealand is not liable for such charges.

The following allowances apply when Air New Zealand allowances and charges apply and will be charged per checked journey:

Air New Zealand long haul allowances

Fare Type Standard baggage allowance Star Alliance Gold, Elite/Gold Airpoints & Koru baggage allowance*
Economy 1 piece, max weight 23kg (50lbs) 2 pieces, max weight 23kg (50lbs) each
Premium Economy** 2 pieces, max weight 23kg (50lbs) each 3 pieces, max weight 23kg (50lbs) each
Business** 3 pieces, max weight 23kg (50lbs) each 3 pieces, max weight 23kg (50lbs) each

* The additional piece for Elite Partner & Koru members is only available on Air New Zealand operated and ticketed flights when checking in with Air New Zealand.
** This Premium Economy and Business baggage allowance is only available on Air New Zealand operated and ticketed flights when checking in with Air New Zealand.

For more information on these service classes see our Long haul Experience.

  • In addition to any other allowances, an infant and or child is permitted to carry a stroller and or car seat free of charge, regardless of fare type including when their fare does not include a checked baggage allowance. Strollers and car seats need to be suitably packed with all straps stowed away (ideally in a travel bag) in order to be carried. Plastic bags may be available for purchase at the airport if required.
  • Any piece of baggage that weighs over 23kg but less than 32kg and/or exceeds the total linear dimensions (length+width+height) of 158cm (62") will be subject to an overweight/oversize charge.
  • Any item over 32kgs (70lbs) will not be accepted as checked baggage and will require repacking.
  • Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
  • A single sporting item that is required to be packed as more than one piece to enable that item to be carried counts as one piece. For example, skis, poles and boots packed separately are considered one piece.
  • Pets are not accepted on Air New Zealand aircraft either in the cabin or when presented for carriage at the airport. All pet travel must be arranged through a pet transporter.

Children and infants allowance

Children are entitled to the baggage allowance of the product purchased for their travel, see above fare types. They are not entitled to any additional allowances linked to the accompanying passengers frequent flyer tier status.

Infants are entitled to a 1 piece cabin baggage allowance but do not receive a checked baggage allowance.

Strollers (including buggies), portacots and car seats (including booster seats), are exempt items from the baggage allowance (max. two pieces permitted), and can be carried in addition to the free baggage allowance. Read more about travelling with an infant.

Connecting travel, i.e. Air New Zealand to Air New Zealand or Air New Zealand to other airlines

  • If you have a connecting flight on the same ticket, your baggage may be through-checked if Air New Zealand has a baggage transfer agreement with the other airline.
  • If you have a connecting flight on a separate ticket, your baggage cannot be through-checked. You will need to collect your baggage and check in for your separately ticketed flight, where the baggage allowance and excess charges of that flight will apply. The only exception to this is that your baggage may be through-checked if you have a domestic Air New Zealand connection that is ticketed separately as an international conjunction fare (i.e. not a stand alone domestic fare). Please contact your booking agent if this requires further clarification.

Please refer to your electronic ticket which shows your checked baggage allowance and which carrier’s allowances and charges apply.

If you are connecting from another airline to an Air New Zealand flight on separate tickets, please contact the other airline to determine if your baggage may be through checked.

Unacceptable items

Air New Zealand advises that the following items should not be included in your checked baggage:

  • computers and computer equipment
  • items with a special value, such as money, jewellery, precious metals, silverware
  • negotiable papers, share certificates, securities or other valuable documents
  • cameras, video cameras and related equipment
  • electrical and electronic devices
  • fragile, delicate or perishable goods
  • commercial goods or business documents
  • samples
  • passports and other travel documents
  • items we determine are unsuitable for carriage by reason of their weight, size, shape or character (including items outside the permitted Baggage allowance dimensions specified in Article 8.1)

We may refuse to accept any item for carriage if it is insufficiently packaged to withstand the usual circumstances and effects of carriage by air. Plastic bags may be available for purchase at the Airport if required.