Domestic New Zealand flights

Fare Type
Standard Baggage allowance Gold / Elite & Koru
baggage allowance
Seat
No checked bag
No checked bag
Seat+Bag 1 piece (maximum 23kg) 2 pieces (maximum 23kg each)
Flexi Time / Smart Saver 1 piece (maximum 23kg) 2 pieces (maximum 23kg each)
Flexi Plus 2 pieces (maximum 23kg each) 3 pieces (maximum 23kg each)


For more information see Domestic Fares.

  • Any piece of baggage that weighs over 23kg but less than 32kg that can not be repacked and/or exceeds the total linear dimensions (length+width+height) of 158cm (62") will be subject to an overweight/oversize charge.
  • Any item over 32kgs (70lbs) will not be accepted as checked baggage and will require repacking.
  • In addition to other allowances, an infant and/or child is permitted to carry a stroller and/or car seat free of charge, regardless of fare type, including when their fare does not include a checked baggage allowance. Strollers and car seats need to be suitably packed with all straps stowed away (ideally in a travel bag) in order to be carried. Plastic bags may be available for purchase at the airport if required.
  • Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
  • A single sporting item that is required to be packed as more than one piece to enable that item to be carried counts as one piece. For example, skis, poles and boots packed separately are considered one piece.
  • Items of checked baggage must be presented to the airport individually. Items that are strapped, taped or shrink wrapped together will not be accepted.
  • If travellers are on a domestic flight as part of the same international ticket, the international checked baggage allowance applies.
  • Pets are not accepted on Air New Zealand aircraft in the cabin. For more information on the carriage of pets please refer to travelling with pets.

Australia, Pacific Islands* and Bali flights

These allowances apply to Air New Zealand and Virgin Australia operated flights booked through Air New Zealand (NZ7000-7998 flight numbers). Air New Zealand flights booked through Virgin Australia (VA8000-8999 flight numbers) are entitled to Virgin Australia’s baggage allowance.

For flights operated by other airlines (including codeshare flights with an Air New Zealand flight number), you will need to check your baggage allowance with the other airline operating the flight.

Fare Type Standard baggage allowance Gold / Elite & Koru
baggage allowance**
Seat No checked bag
No checked bag
Seat+Bag 1 piece, max weight 23kg (50lbs) 2 pieces, max weight 23kg (50lbs) each
The Works 1 piece, max weight 23kg (50lbs) 2 pieces, max weight 23kg (50lbs) each
Works Deluxe 2 pieces, max weight 23kg (50lbs) each 3 pieces, max weight 23kg (50lbs) each
Premium Economy
2 pieces, max weight 23kg (50lbs) each 3 pieces, max weight 23kg (50lbs) each
Business
3 pieces, max weight 23kg (50lbs) each 3 pieces, max weight 23kg (50lbs) each

* Pacific Islands include: Honolulu, Bali, Cook Islands, Fiji, New Caledonia, Niue, Norfolk Island, Samoa, Tahiti, Tonga and Vanuatu.
** The complimentary one additional piece of checked baggage for Airpoints Gold/Elite & Koru members is available on Air New Zealand operated and ticketed flights and NZ7000-NZ7998 series marketed flights operated by Virgin Australia. It is not available on VA operated and ticketed flights (including VA3000-3999 & VA8000-8999 series marketed flight numbers that are operated by Air New Zealand) or on VA ticketed Pacific Island flights operated by Virgin Australia.

For more information on the four Economy options above see Tasman and Pacific Economy Service.

  • In addition to any other allowances, an infant and or child is permitted to carry a stroller and or car seat free of charge, regardless of fare type including when their fare does not include a checked baggage allowance. Strollers and car seats need to be suitably packed with all straps stowed away (ideally in a travel bag) in order to be carried. Plastic bags may be available for purchase at the airport if required.
  • Any piece of baggage that weighs over 23kg but less than 32kg and/or exceeds the total linear dimensions (length+width+height) of 158cm (62") will be subject to an overweight/oversize charge.
  • Any item over 32kgs (70lbs) will not be accepted as checked baggage and will require repacking.
  • Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
  • A single sporting item that is required to be packed as more than one piece to enable that item to be carried counts as one piece. For example, skis, poles and boots packed separately are considered one piece.
  • Items of checked baggage must be presented to the airport individually. Items that are strapped, taped or shrink wrapped together will not be accepted.
  • Pets are not accepted on Air New Zealand aircraft in the cabin. For more information on the carriage of pets please refer to travelling with pets.

Long haul international travel

Travel that starts or finishes in US or Canada

United States Department of Transportation (US DoT) and Canadian Transportation Agency (CTA) legislation requires that all passengers whose ticketed travel starts or ends in the US or Canada, will have the same carrier’s baggage allowances and charges applied for the entire ticketed journey. The legislation also requires that the first marketing carrier on the ticketed journey determines the baggage allowance and charges that are applied. The first marketing carrier may opt to apply the rules of the Most Significant marketing Carrier (MSC) or to apply their own baggage rules. (Air New Zealand will apply the rules of the MSC.)

This means that even though you may have an Air New Zealand ticket, with at least one Air New Zealand flight, the baggage allowances and charges that apply could be those of another carrier.

For return trips, if you travel in a different class or have different fare products in each direction (e.g. Business Premier one way and Economy the other or Seat and Seat+Bag), the same carrier’s rules apply, but the allowances may differ as they will be based on the applicable fare types and classes of travel purchased in each direction. You may want to consider packing to the lowest allowance to avoid excess charges.

If your travel comprises of more than one ticket, the baggage rules apply to each of those tickets separately, in which case it is likely that you could have different allowances and excess charges for each of the separately ticketed journeys. You may want to consider packing to the lowest allowance to avoid excess charges.

Please refer to your electronic ticket which shows your checked baggage allowance and which carrier’s allowances and charges apply.
For electronic tickets issued directly by Air New Zealand on or after 09 Sep 15 the baggage section will state Subject to US DoT or CTA.
If Air New Zealand baggage allowances apply, please refer to Air New Zealand long haul allowances.

When do US DoT or CTA rules apply?

Ticketed Journey Do US DoT or CTA rules apply
Auckland - Los Angeles - Las Vegas - Los Angeles - Auckland Yes, US DoT as journey is to the US
Los Angeles - Auckland - Los Angeles Yes, US DoT as journey starts in US
London - Los Angeles - Auckland - London No, as journey is via US not to / from the US
Vancouver - Auckland - Sydney Yes, CTA as journey starts in Canada
Auckland - Los Angeles - Toronto - Vancouver - Auckland Yes, CTA as journey is to Canada
Auckland - Vancouver - Frankfurt - Hong Kong - Auckland No, as journey is via Canada not to / from Canada
Los Angeles - Auckland
Sydney - Los Angeles on a separate ticket to the Los Angeles journey
Yes, US DoT as both journeys are to or from the US but as separate tickets allowances and charges may differ depending on carriers involved


Journeys with multiple carriers on your ticket

If your ticketed travel involves more than one carrier as part of a checked in journey, International Air Transport Association (IATA) Resolution 302 governs baggage allowances and charges, using a concept of the Most Significant Carrier (MSC) to determine whose baggage rules apply for the itinerary. As a result baggage allowances and charges may differ between different carriers and throughout your journey depending on if the checked in journey is entirely on Air New Zealand flights or a combination of carriers.

When your checked in journey is entirely on Air New Zealand ticketed and operated flights, Air New Zealand baggage allowances and charges will apply and any additional charges will be based on your checked in journey and the baggage you check in on the day of travel.

When checking in with Air New Zealand for an Air New Zealand flight that connects to another airline or an Air New Zealand codeshare flight operated by another airline, the baggage allowances and charges applied will be those of the MSC.

When checking in with another carrier (including Air New Zealand codeshare flights) the allowances and charges applied by that carrier will apply and these may not be based on the MSC. Where different allowances and or additional charges are applied by the carrier checking you in, Air New Zealand has no control over nor are we liable for such charges.

To increase the likelihood that Air New Zealand baggage rules will apply throughout your journey book Air New Zealand flights where ever possible including Air New Zealand marketed flights operated by another airline.

For electronic tickets issued directly by Air New Zealand on or after 09 Sep 15 the baggage section will state Subject to Res 302.

Most Significant Carrier (MSC) explained

For travel to / from the US or Canada special conditions may apply, please refer to the Travel to / from the US or Canada section.

Travel that commences in Brazil

Brazilian regulations require that all international ticketed journeys that commence in Brazil permits customers to have two pieces of baggage up to 32kg (70lbs) per piece applied for the entire ticketed journey regardless of stopovers. Please note that this regulation does not apply to journeys that do not commence in Brazil in which case standard baggage allowances will apply as explained in the section Journeys with multiple carriers on your ticket.

Air New Zealand only Journeys

When your entire ticketed journey is on Air New Zealand ticketed and operated flights, Air New Zealand baggage allowances and charges will apply and any additional charges will be based on your checked in journey and the number of bags you check in on the day of travel. Excess charges will be applied based on the country in which you are departing for each checked in journey with the exception of travel to / from the US or Canada for which special conditions may apply, please refer to the Travel to / from the US or Canada section.

Air New Zealand long haul allowances

The following allowances apply when Air New Zealand allowances and charges apply and will be charged per checked journey:

Fare Type
Standard Baggage allowance Star Alliance Gold, Elite/Gold Airpoints & Koru baggage allowance*
Economy 1 piece, max weight 23kg (50lbs) 2 pieces, max weight 23kg (50lbs) each
Premium Economy** 2 pieces, max weight 23kg (50lbs) each 3 pieces, max weight 23kg (50lbs) each
Business** 3 pieces, max weight 23kg (50lbs) each 3 pieces, max weight 23kg (50lbs) each

* The additional piece for Elite Partner & Koru members is only available on Air New Zealand operated and ticketed flights when checking in with Air New Zealand.
** This Premium Economy and Business baggage allowance is only available on Air New Zealand operated and ticketed flights when checking in with Air New Zealand.

For more information on these service classes see our Long haul Experience.

  • In addition to any other allowances, an infant and or child is permitted to carry a stroller and or car seat free of charge, regardless of fare type including when their fare does not include a checked baggage allowance. Strollers and car seats need to be suitably packed with all straps stowed away (ideally in a travel bag) in order to be carried. Plastic bags may be available for purchase at the airport if required.
  • Any piece of baggage that weighs over 23kg but less than 32kg and/or exceeds the total linear dimensions (length+width+height) of 158cm (62") will be subject to an overweight/oversize charge.
  • Any item over 32kgs (70lbs) will not be accepted as checked baggage and will require repacking.
  • Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
  • A single sporting item that is required to be packed as more than one piece to enable that item to be carried counts as one piece. For example, skis, poles and boots packed separately are considered one piece.
  • Pets are not accepted on Air New Zealand aircraft either in the cabin or when presented for carriage at the airport. All pet travel must be arranged through a pet transporter.

Most Significant Carrier (MSC) explained

For customer journeys that involve more than one carrier, International Air Transport Association (IATA) Resolution 302 governs baggage allowances and charges, using a concept of the Most Significant Carrier (MSC) to determine whose baggage rules apply for the itinerary.

These rules are based on a checked baggage concept, which is from when a bag is checked in until it is picked up, as such there may be various carriers allowance and charges applied across a customer’s entire ticket. For tickets issued on or before 31 March 2015 under Resolution 302, the Operating Carrier is generally the MSC, especially when they are operated by a partner airline (code-share flights).

For tickets issued on or after 1 April 2015 under Resolution 302, the Marketing Carrier is generally the MSC, including for flights operated by a partner airline (code-share flights).

Read a summary of Resolution 302.

How is the Most Significant Carrier (MSC) determined?

There are a number of steps in determining which carrier is considered the MSC based on the 3 IATA areas and the sub areas within each of those areas and where travel takes place for the checked baggage journey.

The following IATA areas and Sub areas should be used with the examples below outlining the steps to determine which carrier’s allowances and excess charges apply. There is also a map showing the areas at the end of this document which may be useful.

IATA Areas Sub areas
Area 1 :North America, Central and South America, Hawaii USA, Canada, Mexico
Caribbean
Central America
South America
Area 2: Europe, Middle East Europe
Middle East
Africa
Area 3: Asia, Guam, Southwest Pacific Japan, Korea
Southeast Asia
South Asian Subcontinent
Southwest Pacific

Step 1: The first carrier crossing from one IATA Area to another.
Unless specified assume that the sectors shown are connecting flights and considered a single checked baggage journey.
Example:

Sector IATA Area Marketing Carrier
Auckland - Hong Kong IATA Area 3 to IATA Area 3 XX
Hong Kong - London IATA Area 3 to IATA Area 2 YY is the carrier crossing between IATA areas

Carrier YY is the Most Significant Marketing Carrier.

Sector IATA Area Marketing Carrier
Departing flights
Auckland - Hong Kong IATA Area 3 to IATA Area 3 XX
Hong Kong - London IATA Area 3 to IATA Area 2 YY is the carrier crossing between IATA areas
Returning flights
London - Singapore IATA Area 2 to IATA Area 3 XX is the carrier crossing between IATA areas
Singapore - Auckland IATA Area 3 to IATA Area 3 ZZ

Carrier YY is the Most Significant Marketing Carrier for the departing journey and carrier XX for the return journey.

Note: An exception to step 1 is when travel is across Areas 1 , 2 & 3 in this order only. In this instance the carrier that crosses between area 1 & 2 applies.

Sector IATA Area Marketing Carrier
New York - London IATA Area 1 to IATA Area 2 XX is the carrier crossing between IATA areas 1 & 2
London - Narita IATA Area 2 to IATA Area 3 YY

Carrier XX is the Most Significant Marketing Carrier.

OR

Step 2: The first carrier crossing from one IATA Sub-area to another (applies when travel is within an IATA Area).

Example:

Sector IATA Sub Area (all within IATA area 3) Marketing Carrier
Auckland - Singapore Southwest Pacific to Southeast Asia XX is the carrier crossing between IATA sub areas
Singapore - Hong Kong Southeast Asia to Southeast Asia YY

Carrier XX is the Most Significant Carrier.

OR

Step 3: The first carrier flying an international sector (for travel within a Sub Area).

Example:

Sector within a Sub Area (this example all within Southwest Pacific) Marketing Carrier
Auckland - Sydney XX is the carrier on the first international sector within the sub area
Sydney - Rarotonga YY

Carrier XX is the Most Significant Marketing Carrier.

Example:

Sector within a Sub Area (this example all within Europe) Marketing Carrier
Manchester - London XX
London - Paris YY is the carrier on the first international sector within the sub area

Carrier YY is the Most Significant Marketing Carrier.

Glossary of terms

The following is a glossary of terms used in this section:

The Most Significant Carrier or MSC is a term used to describe the carrier that is determined as having the most significant carriage on a journey that involves two or more carriers. Refer to MSC explained for more details.

A Marketing or Codeshare Carrier is the carrier that has marketed or sold the flight with their airline designator as opposed to the carrier that is operating the flight. An example of would be an Air New Zealand (NZ) flight which is operated by a partner airline.

The Operating Carrier is the carrier that is operating the service on behalf of a Marketing or Code Share Carrier. An example would be a Star Alliance partner operating an Air New Zealand (NZ) marketed flight on a route that Air New Zealand does not fly them self.

A Checked Journey covers the flights that a customer checks in for at one time, it is normally only as far as the first place they are stopping on their ticket. They may or may not be issued with boarding passes for all sectors at the start of the checked journey although baggage will be checked and bag tags produced for the entire checked journey.

Individual carrier benefits including Koru

Many carriers including Air New Zealand have additional baggage benefits which only apply when you travel with that carrier, or when you check in with that carrier and their baggage rules apply. In many cases other carriers do not offer these benefits reciprocally, so please check with your membership programme for more details to avoid disappointment should a benefit not be offered during your journey.

More details for Air New Zealand Koru members.

Children and infants allowance

Children are entitled to the baggage allowance of the product purchased for their travel, see above fare types. They are not entitled to any additional allowances linked to the accompanying passengers frequent flyer tier status.

Infants are entitled to a 1 piece cabin baggage allowance but do not receive a checked baggage allowance.

Strollers (including buggies), portacots and car seats (including booster seats), are exempt items from the baggage allowance (max. two pieces permitted), and can be carried in addition to the free baggage allowance. Read more about travelling with an infant.

Connecting travel, i.e. Air New Zealand to Air New Zealand or Air New Zealand to other airlines

  • If you have a connecting flight on the same ticket, your baggage may be through-checked if Air New Zealand has a baggage transfer agreement with the other airline.
  • If you have a connecting flight on a separate ticket, your baggage cannot be through-checked. You will need to collect your baggage and check in for your separately ticketed flight, where the baggage allowance and excess charges of that flight will apply. The only exception to this is that your baggage may be through-checked if you have a domestic Air New Zealand connection that is ticketed separately as an international conjunction fare (i.e. not a stand alone domestic fare). Please contact your booking agent if this requires further clarification.

Please refer to your electronic ticket which shows your checked baggage allowance and which carrier’s allowances and charges apply.

If you are connecting from another airline to an Air New Zealand flight on separate tickets, please contact the other airline to determine if your baggage may be through checked.

Unacceptable items

Air New Zealand advises that the following items should not be included in your checked baggage:

  • computers and computer equipment
  • items with a special value, such as money, jewellery, precious metals, silverware
  • negotiable papers, share certificates, securities or other valuable documents
  • cameras, video cameras and related equipment
  • electrical and electronic devices
  • fragile, delicate or perishable goods
  • commercial goods or business documents
  • samples
  • passports and other travel documents
  • items we determine are unsuitable for carriage by reason of their weight, size, shape or character (including items outside the permitted Baggage allowance dimensions specified in Article 8.1)

We may refuse to accept any item for carriage if it is insufficiently packaged to withstand the usual circumstances and effects of carriage by air. Plastic bags may be available for purchase at the Airport if required.